Frequently Asked Questions

Simply login to your account, or create an account. You may place products into your shopping cart as you browse our site, or use the quick order features under My Account > Quick Order Entry. For more information about online ordering, please visit our instructional page.

You may also place orders by phone, fax, and email.

Phone: 1-800-233-5539 or +1-860-583-4700 between the hours of 8AM – 5PM Eastern Time

Fax: 1-800-735-1234 or +1-860-584-2739


Setting up an account is easy. Create an account on this site by clicking Login at upper right of screen. Next, Select Request Login. Complete the form and submit.

For your protection, your account information will be verified by our Customer Care Team who will then contact you via email with your log in information prior to 5pm Eastern Time the next business day. (please visit our instructional page for more information)

You may also set up an account directly with a Customer Care Specialist between the hours of 8AM – 5PM Eastern.

 Call 1-800-233-5539 or +1-860-583-4700    

Beekley Medical strives for delivery within the United States in 4 business days or less upon receipt of your order when using our preferred shipper.  

Breeza® customers: please note that in an effort to keep your freight charges down, Breeza is shipped ground unless otherwise specified.

You may always request a shipping upgrade when placing your order.

Please note that your order must be received by Beekley before 2:20pm Eastern Time in order to ship overnight.

Yes. You may choose to use your own shipping account number with either UPS or FedEx. Please note that your invoice will still reflect a $5.00 handling charge ($7.95 for international orders) and that terms of delivery may differ under your shipping account. Beekley Medical cannot guarantee your delivery within 4 business days. Please contact Beekley Medical’s Customer Care Team at 1-800-233-5539, +1-860-583-4700, or for further details.

If you have any questions about your order, you may contact Beekley Medical’s Customer Care Team at 1-800-233-5539 or +1-860-583-4700 M – F between the hours of 8AM – 5PM Eastern. You may also email your questions to

All Beekley Medical products are guaranteed 100% to perform as promised. Should you ever need to return or exchange product for any reason, please call 1-800-233-5539 or +1-860-583-4700 to make arrangements for returning product to Beekley Medical with either your Account Manager or one of Beekley Medical’s Customer Care Specialists. You may also email

No. All Beekley Medical products are guaranteed 100% to perform as promised. Returns or exchanges are accepted at anytime without penalty.

No, Beekley Medical is the sole distributor of all Beekley Medical products within the United States. Avoid imitators who claim to sell Beekley Medical products - if you are US based and are not purchasing directly from Beekley Medical; you are not receiving authentic Beekley Medical products.

Yes, Beekley Medical has a wide network of approved distributors in many parts of the world. To learn of a distributor in your area, please visit our Find a Distributor page.

If there is not a distributor in your area, you may also purchase directly from Beekley Medical.

You can obtain a copy of your invoice by logging in and going to my account. Alternately you may email your request to Accounts Receivable at

Yes, complimentary wallmounts are available upon request. You may add them to your online order by referencing REF# 890, email or request them through your Customer Care or Sales Specialist.

To learn more our idea submission process and the types of products Beekley Medical is interested in, please visit our Inventor Partnerships page or email